FactoryWheelReplacement.com Fast and Free Shipping Information

FactoryWheelReplacement.com offers Free Shipping on all of our products!  Most orders purchased before 4pm EST will ship the same day!

We ship our alloy wheels Monday-Friday through FedEx ground.  Smaller orders, like center caps and tire pressure sensors, will ship through USPS.  Most orders placed before 4pm eastern will ship the same business day.  Tracking numbers will be emailed to customers the day the items ship.  FedEx tracking numbers can be found at www.FedEx.com, or by calling FedEx at 1-800-Go-FedEx (1-800-463-3339).  And USPS tracking numbers can be found at www.USPS.com.  If there are any issues with a shipment, please let us know ASAP so we can look into it.

Every order will be professionally packaged. Scroll down to see an example of how a wheel is protected. All wheels are packaged with plastic, mesh cover, foam, hard plastic lip ring, cardboard and more to get to you safely. Please inspect your order when you receive it.  In the unlikely event that your item is damaged during shipping, please do not use/install the item. We cannot exchange or take back an item that has been installed (tire mounted).  If damaged, we will file a damage claim and arrange a quick exchange.  Contact us immediately at either 1-800-311-2602 or order@factorywheelreplacement.com. 

At this time, we are only shipping ground service to the contiguous 48 U.S. States.  Below is a map that gives an ETA of shipping times. Expedited shipping service is extremely expensive for the size and weight of wheel boxes, so we are only shipping ground service.  All products are offered with free ground shipping on our website!

 

 

Contact Info

Email:   order@factorywheelreplacement.com

Phone:   1 (800) 311-2602